Privacy Policy
Your privacy matters to us. Learn how we protect and handle your information.
Last updated: January 2026
Data We Collect
Name, Email, Phone, Address
Data Usage
Booking & Communication
Data Sharing
Never Sold to Third Parties
Retention
Kept for Legal Purposes
Information We Collect
To provide you with a seamless pooja booking experience, we collect the following information:
- Name — To address you personally and assign the right pandit.
- Mobile Number — For booking confirmations and updates via SMS.
- Email Address — To send booking receipts and important notifications.
- Address — To determine the pooja location and pandit availability.
- Payment Details — Processed securely through our payment partners (we do not store card details).
How We Use Your Information
Your data helps us deliver a reliable and personalised pooja service:
- Confirm Bookings — We use your details to finalise pandit assignments.
- Communicate Updates — We send reminders, confirmations, and follow-ups.
- Improve Services — We analyse usage patterns to enhance user experience.
- Legal Compliance — We retain data as required by Indian law.
Data Sharing & Security
We treat your data with the utmost confidentiality:
- No Selling — We do not sell, rent, or trade your personal information.
- Limited Sharing — We share only necessary details with pandits and service providers.
- Encryption — All data is transmitted over secure HTTPS connections.
- Access Control — Only authorised team members can access your data.
Your Rights
You have control over your personal information:
- Access — Request a copy of your data anytime.
- Correction — Update inaccurate or incomplete information.
- Deletion — Request removal of your data (subject to legal obligations).
- Opt-Out — Unsubscribe from marketing communications.
Contact Us
If you have any questions about our privacy practices, reach out to us:
hello@praynook.com
+91 70650 22299
Noida, Uttar Pradesh, India